Terms and Conditions of Éloquence Grove
Welcome to Éloquence Grove. These Terms and Conditions outline the rules and regulations for the use of our online platform and services, located at 1290 Rue des Lilas, Floor 3, 69007 Lyon, Auvergne-Rhône-Alpes, France.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Éloquence Grove if you do not agree to all of the terms and conditions stated on this page.
1. Services Provided
Éloquence Grove provides a variety of French language education and tutoring services, including but not limited to:
- Personalized language tutoring (French)
- Accent coaching (French)
- Business French training
- Exam preparation (DELF/DALF)
- Conversational workshops
- Online and in-person classes
All services are subject to availability and the specific terms outlined in any service agreement or booking confirmation.
2. User Obligations
As a user of our site and services, you agree to:
- Provide accurate and complete information when requested for registration or service booking.
- Comply with all applicable laws and regulations.
- Respect the privacy and intellectual property rights of Éloquence Grove and other users.
- Not misuse the platform or services for any unauthorized or illegal purposes.
- Attend scheduled classes and sessions punctually. Cancellation policies are detailed in Section 4.
3. Intellectual Property
All content on this website, including texts, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Éloquence Grove or its content suppliers and protected by French and international copyright laws.
You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on this site without the express written permission of Éloquence Grove.
4. Payments and Cancellations
Specific payment terms, pricing for services, and cancellation policies will be communicated at the time of booking or enrollment in a program. Generally, cancellations for individual tutoring sessions must be made at least 24 hours in advance to avoid being charged for the session. Group classes and workshops may have different cancellation terms, which will be provided upon registration.
Refunds, if applicable, will be processed according to our internal refund policy, communicated during the purchase or enrollment process.
5. Limitation of Liability
Éloquence Grove will not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
6. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of France, and you irrevocably submit to the exclusive jurisdiction of the courts in Lyon, Auvergne-Rhône-Alpes, France, for any disputes arising out of or related to the use of our services or this website.
7. Changes to Terms
Éloquence Grove reserves the right to revise these terms and conditions at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis. Any changes will be effective immediately upon posting to this page.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Éloquence Grove
1290 Rue des Lilas
Floor 3
69007 Lyon, Auvergne-Rhône-Alpes
France
Phone: +33 4 78 56 19 42